We can easily work out the meter reading in October. It comes out to be 32347 + 972. So the reading in October must be around 33319.
SO the answer to second question is really easy to figure out too. As we know that one unit costs 14 p we can simply multiply the cost with the number of units consumed.
So for 972 units if we multiply by 14 we get the cost to be around somewhere 13608 p.
